We Are Direct Mail Experts

Our team members average an amazing 24 years of direct marketing production experience. That know-how benefits our clients tremendously.

Our highly skilled experts handle everything from initial planning, campaign execution, printing, data processing and mailing services to postal logistics and reporting. Saving you time and money, and giving you peace of mind.

As employee-owners, our team members are empowered to overcome challenges and can quickly adapt to the changing needs of our clients and the industry.

The PMG team is ready to support and advocate for you, every day.

Interested in adding an expert to your team?

Meet Our Team

Susan Cherian

Susan Cherian

Production Manager
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur eu tristique est. Nunc tristique dolor mi, vel pellentesque est molestie non. Etiam id eleifend diam, in bibendum orci. Vestibulum consequat enim eu mi ullamcorper luctus. Phasellus eget justo odio. Cras eleifend risus dapibus nulla egestas, vel consequat ipsum dapibus. Vestibulum gravida, ligula id iaculis hendrerit, magna lorem condimentum odio, ut facilisis odio nulla vel nibh. Proin metus nulla, consectetur sed dapibus sit amet, fringilla in leo. Proin ut porta mi.
Ali D’Agostino

Ali D’Agostino

Team Leader

Ali has over 23 years of print and mail production management experience having worked in corporations, at suppliers, within an internal production department and most recently at an agency. When she’s not on press checks, bidding print packages, receiving data files and managing drop dates you’ll find her baking, hiking or planting flowers in her garden. Apparently she’s pretty well-known for her chocolate chip cookies – we’re hoping some of those appear at the office so we can try them!

Liz Dean

Liz Dean

Production Coordinator

Liz received her degree in Public Relations from Salisbury University. While in college, she participated in the 2020 DMAW’s MAXI competition and won a gold award for her work!  When she’s not coming up with new ideas, she loves hiking and exploring with her dog, Finny.

Betsy Donahue

Betsy Donahue

Senior Production Manager

Betsy started on the data side of direct marketing and then moved to managing complete programs. She is celebrating her 20th year with PMG (as the company celebrates its 25th). When Betsy is not working on client mailings, you can usually find her hanging out with kids, pets or a table full of steamed crabs!

Leigh Ann Doyle

Leigh Ann Doyle

Senior Specialist of Mail Design & Postal Procedures

Leigh Ann has been with PMG for eight years, ever since she graduated from college (and before that, she interned for us!). Since then, Leigh Ann has earned her MBA from Loyola University and been elected to the board of the DMAW Educational Foundation. As if that weren’t enough, she presents on direct mail production before trade groups and as part of the DM101 seminar panel.

Alicia Ewell

Alicia Ewell

Production Manager
Alicia has been in the printing industry for more than 25 years and has worked in direct mail for the last 7 years. As a production manager, she’s in charge of direct mail campaigns from start to finish, but the creative side of the business is still in her bones. A self-proclaimed “geek for ink on paper,” Alicia has a passion for print and loves seeing designs come to life in mailings and collateral materials. She’s never more excited than when a client brings a new package design to the table; Alicia then goes to work turning it into a finished mailing with best prices and a keen eye for quality.
Madison Fischer

Madison Fischer

Production Coordinator

Madison is a part of our awesome production team managing acknowledgements for our clients. She gained valuable experience in her new role while studying Marketing at Salisbury University and from her marketing internship. Madison loves golfing and hiking with her yellow lab (and best friend!)

Sue Fox

Sue Fox

Senior Production Manager
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur eu tristique est. Nunc tristique dolor mi, vel pellentesque est molestie non. Etiam id eleifend diam, in bibendum orci. Vestibulum consequat enim eu mi ullamcorper luctus. Phasellus eget justo odio. Cras eleifend risus dapibus nulla egestas, vel consequat ipsum dapibus. Vestibulum gravida, ligula id iaculis hendrerit, magna lorem condimentum odio, ut facilisis odio nulla vel nibh. Proin metus nulla, consectetur sed dapibus sit amet, fringilla in leo. Proin ut porta mi.

Chip Heartfield

COO
As our COO, Chip uses his 41 years of experience to guide our company to better serve our clients. He’s worked in the trenches at nonprofits and agencies which helps us to stay focused on better delivering services that nonprofits and agencies need to realize greater results.
Brian Jacobs

Brian Jacobs

Production Manager

Brian joined PMG in 2019 after spending three years working for an e-commerce firm. He quickly adapted to the “old-fashioned” direct mail side. Brian has worked with some of our major accounts as well as helping to onboard and manage two new clients. He is an avid sports fan and this extends to hitting maildates and knocking down prices!

Kelly Jones

Kelly Jones

Senior Production Manager
Kelly has spent two decades in our industry, so she knows a thing or two – ok, a lot – about how to get her clients the best pricing and on-time delivery for their fundraising mailings. She also finds time to work on our Community Outreach programs to help local charities and stays busy at home too, with her husband, son, stepson and two dogs. Kelly and family’s reaction to Covid was typical of her go-getter attitude toward everything: since they could not use the local gym, they just built a basketball court in the backyard!
Fred Lloyd

Fred Lloyd

Senior Team Leader

Fred’s 47 years in the industry began at age 17 when he worked as a printing press operator after school!  Fred has worked as an estimator, a mail shop and fulfillment manager, and as a senior production representative for commercial direct response agencies.  In 2001, Fred brought his detailed knowledge of our industry to PMG.

Les Markman

Les Markman

Team Leader

Les has nearly 40 years of direct marketing and nonprofit fundraising experience. He has worked with some of the largest nonprofit mailers in the US, assisting them with strategy and creative as well as implementation. Over the years, Les has been the recipient of both DMA Echo and DMAW MAXI Awards and is a past board member of ADRFCO.

Patricia Neuenschewander

Patricia Neuenschewander

Senior Production Manager
Patricia has 17 years of experience helping nonprofits flawlessly execute direct mail marketing campaigns with the best cost savings possible. She loves being a part of the big picture and helping her clients and their worthy causes. Patricia comes by her high-energy approach naturally – when not working, she and her husband are busy raising their six kids!

Jim Paolucci

Director of Production

Jim has been managing the production of nonprofit direct mail since 1996. He forms and manages the relationships with all our suppliers to ensure we’ve always got best-suited, best-priced solutions for all our clients’ format and mailing needs. He’s known for his innovative approach to producing packages.

Polly Papsadore

Senior Vice President of Business Strategy
Polly is an industry advocate who serves both clients and the direct marketing community via her leadership roles in industry associations. Her extensive marketing background in a variety of roles provides a fresh perspective.

Teresa Pessaro

Director of Client Services

Teresa has been with PMG for 12 years. She came aboard as a Production Manager, responsible for acquisition, appeals, renewals and other programs for large, complex mail programs. She then became a Team Leader due to her exceptional skills, leadership talent and strong track record of success; now she oversees our entire Production Group!

Rick Powell

CEO
Founder and CEO is his title, but Rick has a keen ability to build a team of smart, experienced and caring people. In addition to building a talented team, he is always innovating how PMG delivers and manages mail production to benefit our clients.
Kevin Reilly

Kevin Reilly

Senior Production Manager

Kevin has more than 28 years of experience in the print and direct mail fields. He studied print production in college and then worked in the print industry for a number of years. Following that, Kevin moved to the agency side, where he managed large programs and small mailings for a variety of nonprofit organizations for the next 22 years. Kevin joined our team in 2019 and other than being a Mets fan, has been a great addition!

Terri Sauer

Terri Sauer

Senior Account Executive
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur eu tristique est. Nunc tristique dolor mi, vel pellentesque est molestie non. Etiam id eleifend diam, in bibendum orci. Vestibulum consequat enim eu mi ullamcorper luctus. Phasellus eget justo odio. Cras eleifend risus dapibus nulla egestas, vel consequat ipsum dapibus. Vestibulum gravida, ligula id iaculis hendrerit, magna lorem condimentum odio, ut facilisis odio nulla vel nibh. Proin metus nulla, consectetur sed dapibus sit amet, fringilla in leo. Proin ut porta mi.
Turner Scott

Turner Scott

Senior Production Manager

Turner’s 14 years of mailshop experience have made him quite familiar with the intricacies of working with nonprofits and vendors alike. His backend mailshop skills make him a welcome addition to the PMG family. He has three children who keep him on his toes, and his family loves coming together for movie, game, and taco nights. He’s also active in his local basketball league and has coached girls’ basketball in the past.

Holly White

Business Development
Holly is a veteran of the direct marketing industry and has experienced the business from every side: as supplier representative, agency manager and nonprofit fundraiser. This range of experience plus her helpful attitude make her a great asset for our clients.
Pam Wiedel

Pam Wiedel

Senior Graphic Designer

Pam has over 34 years of experience and has worked at PMG for 20 years. She manages the workflow of PMG’s preflight department, and carefully reviews all client art files to ensure color and font integrity, photo quality, and production instructions.

Pam is also available to make last minute fast-turnaround edits for clients and works directly with our print suppliers for any special press requests.